Privacy Policy

1. Who We Are

LineVibes ("LineVibes," "we," "our," or "us") operates this website and related services from Dongguan City, Guangdong Province, China. This Privacy Policy explains how we collect, use, share, and protect information when you browse our website, place an order, contact support, or otherwise interact with our services.

2. Information We Collect

We may collect the following categories of personal information:

• Contact details such as your name, email address, shipping address, and phone number
• Order details such as purchased items, custom instructions, uploaded assets, and order history
• Payment-related details processed through secure third-party payment providers
• Technical data such as IP address, browser type, device identifiers, and usage logs
• Customer support communications, feedback, and other information you send to us

3. How We Use Information

We use personal information to operate and improve LineVibes, including to:

• Process payments, fulfill orders, and coordinate delivery
• Provide customer support, quality assurance, and after-sales service
• Personalize products and maintain production records for reprints or support requests
• Detect fraud, misuse, security incidents, and technical issues
• Send service communications such as order confirmations, tracking updates, and policy notices
• Send marketing messages where permitted by law or with your consent
• Comply with legal obligations and enforce our terms

4. Legal Bases and Disclosures

Depending on your location, we rely on contractual necessity, legitimate interests, legal compliance, and consent where required. We may disclose information to logistics partners, hosting providers, analytics services, payment processors, customer support tools, and professional advisors when reasonably necessary to operate the business.

5. International Data Transfers

LineVibes serves customers internationally. Your personal information may be transferred to, stored in, or accessed from countries outside your home jurisdiction, including China and other locations where our service providers operate. Where applicable, we implement reasonable contractual, technical, and organizational safeguards for those transfers.

6. Data Retention

We retain personal information only for as long as needed for the purposes described in this policy, including order fulfillment, customer support, legal compliance, tax and accounting requirements, dispute resolution, and security monitoring.

7. Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction, objection, or portability of your personal information, and you may withdraw consent where processing is based on consent. To submit a privacy request, email us at info@linevibes.com.

8. Cookies and Analytics

We use cookies and similar technologies to keep the website functional, understand traffic patterns, remember your preferences, and improve performance. You can manage cookie settings through your browser, although some features may not work properly if certain cookies are disabled.

9. Security

We use commercially reasonable safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. No internet-based service can be guaranteed to be completely secure.

10. Children's Privacy

Our services are not directed to children under the age required by applicable law to provide valid consent. We do not knowingly collect personal information from children where prohibited.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date on this page and publish the updated policy on our website.

12. Contact Us

For privacy questions, data requests, or concerns about this policy, contact: