Shipping Policy

Fulfillment Origin

All physical LineVibes orders are prepared and dispatched from Dongguan City, Guangdong Province, China. Delivery time depends on destination, customs processing, and carrier capacity.

Processing Time

Most orders are processed within 2 to 5 business days. Personalized or made-to-order items may require additional production time before shipment. You will receive a shipping confirmation email once your parcel is in transit.

Estimated Delivery Windows

Tracking

Tracking information is sent to the email address used at checkout as soon as the carrier scans your package. Tracking updates may take 24 to 72 hours to appear after dispatch.

Customs, Duties, and Taxes

International orders may be subject to customs inspections, import duties, VAT, or local handling fees charged by the destination country. These charges are typically the customer's responsibility unless stated otherwise at checkout.

Delivery Issues

If your tracking has stalled, your parcel arrives damaged, or the package appears lost, contact info@linevibes.com with your order number. We will coordinate with the carrier and review replacement or refund options when appropriate.